Search Knowledge Base by Keyword
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- How does LabCollector interface look like?
- How does a module generally look like?
- How to set up storage in LabCollector?
- What are fields in LabCollector?
- What are records in LabCollector & how to create them?
- How to start with Antibodies module?
- How to start with Chemical structures module?
- How to start with Document module?
- How to start with Electronic Lab Notebook (ELN)?
- How to start with Equipment module?
- How to start with Plasmids module?
- How to start with Primers module?
- How to start with Reagent & Supplies module?
- How to start with Sample module?
- How to start with Sequences module?
- How to start with Strains & Cells module?
- How to use Webinars add-on?
- How to mass update memorized records?
- Show all articles ( 3 ) Collapse Articles
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- How to move a whole installation to a new Windows server?
- How to run LabCollector server on a 64bits Windows machine?
- Install LabCollector with IIS on Windows Server
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- Clean the apache log manually to improve the speed.
- Switching to the ServerManager v2.5 (old way)
- Windows Installation using setup wizard
- How to enable the soap.dll extension in LSMRemote using php file or LabCollector Server Manager (Windows)?
- How to use the LabCollector Server Manager?
- How to replicate LabCollector in real time with Windows Server Manager?
- LabCollector Server Manager Upgrade (Windows)
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- Apache Server/Web server doesn't run on Windows 10
- Clean the apache log manually to improve the speed.
- Clean the logs manually to improve the speed.
- ERROR in log: AH00052: child pid 3461 exit signal Segmentation fault (11)
- ERROR: Warning: mysql_connect(): Client does not support authentication protocol requested by server (…)
- How to make Java applets work again after upgrading to Java 7U51+?
- How to restore overwritten documents
- I have the message "Failed to connect to mySQL server. No Database found for this lab account". What can I do?
- My LabCollector or Add-on is very slow. Why and how to fix it?
- Unknown column “auto_name_mode” in “field list”: The error is occurring when I want to adjust existing records, make new records or import data. What can I do?
- URL issue
- When I add records or any values I have this message: "incorrect integer value: for column 'count' at row 1"
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- Give access to LabCollector to collaborators outside your network
- How can I connect to LabCollector from another computer?
- Can the database be separated from the system on which labcollector is installed?
- I have problems installing PHP and/or MySQL. Is there an alternative?
- Mysql Server memory usage optimization
- PHP extensions needed
- Rack scanners installation and connection with ScanServer
- System Requirements - Hosted options (FR/ENG)
- What are PHP and MySQL? Do I need to have PHP & MySQL?
- How to migrate LabCollector to new Linux Server?
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- How to use LabCollector for COVID-19 testing?
- What are fields in LabCollector?
- How to start with LSM?
- LSMRemote installation steps & Integration into the website ? (v4.0)
- LSMRemote configurable options (v4.0)
- How to configure new fields, submit a job in LSMRemote & view it in LSM?
- How do you create a custom field?
- Custom field types
- How to create a token for report access for patient/client using LSMRemote?
- How to send token and released result report SMS notification using Twilio?
- How to use text editor to create a report template in LSM?
- Report tags in LSM for result/invoice/CoC/batch templates?
- How to create a Chain Of Custody (CoC) report and use it LSM & LSMRemote?
- How to generate Invoices report template in LSM?
- How to generate CoC Manifest with integrated labels?
- Can I add a custom module to fit my specific needs?
- How to connect and send samples from 'sample receiving' to do tests in 'LSM'?
- How to view samples created in sample receiving add-on into a module?
- How to process plates in sample receiving add-on?
- How to create & process a package in Sample receiving add-on?
- How to perform pooling in sample receiving add on?
- Show all articles ( 6 ) Collapse Articles
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- What is LabCollector?
- How do I install LabCollector? Where can I find the install.exe file?
- System Requirements - Hosted options (FR/ENG)
- How does the remotely hosted version work?
- Can I use LabCollector on a single computer? Can I install it on a web server?
- If I purchase ONE license, do I need to purchase additional licenses for other computers in my lab network?
- Client area tutorial - NEW!
- Client area tutorial
- LabCollector support
- What are the FDA requirements for software to comply with GxP guidelines?
- Do I need to purchase all modules? Can I use only the primers module?
- Icons meaning (EN/FR) V.6.0
- Icons meaning (EN/FR)
- How do I search in LabCollector
- Can I see/list all records in a module?
- How do I print records?
- How to add panels to LabColletor v6.0?
- How to create tubes with storage and mark their usage? (v6.0)
- How to create and set alerts for tubes? (v6.0)
- Label network printers and roll types
- Show all articles ( 5 ) Collapse Articles
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- Export and print models
- How do I add multiple records without data import
- How do I link records and for what purpose?
- How do you create or edit records? (FR/EN)
- Icons meaning (EN/FR)
- Icons meaning (EN/FR) V.6.0
- Naming samples for biobanking
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- What can I do with the default fields?
- Can I add a custom module to fit my specific needs?
- Custom field types
- How do you create a custom field?
- How do you create a custom field? For version 5.2 onwards
- Custom field: Field category option version 5.2x
- Custom fields: Tab Analysis option
- How do I customize record options?
- How do I use a Read-only field?
- Custom field types? v6.0
- How to customize LabCollector login page colors?
- How to change the language of custom fields?
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- What is a CSV file?
- Import your data (v6.0)
- Import your data (5.3 version and above)
- How to delimit data csv for data import?
- What are the default fields values while importing data? v6.0
- How do I format the date value as yyyy-mm-dd or yy-mm-dd to import?
- Import your samples and associated storage in 3 steps
- Import and manage your Reagent & Supplies V5.3 and above
- Importer ma BDD EndNote dans LabCollector (FR)
- How to solve errors while importing data
- How to mass update memorized records?
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- What are user level permissions?
- How do you use versioning? v5.31 and below
- How do you use versioning? v5.4 and above
- How to manage users (v5.31 and below)
- How to manage users (v5.4 and above)
- How to use AD or LDAP for login authentication?
- What are group policies and how to use them?
- What are group policies and how to use them? v5.4 and above
- What are group policies and how to use them? v6.0 and above
- How to manage users? (v.6.032+)
- How to configure access permissions?
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- Articles coming soon
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- How to start with Reagent & Supplies module?
- Reagent & supplies preferences (v6.03)
- Reagent & supplies preferences
- How do I create alerts for chemical and equipment?
- How do I create alerts with lots? (v6.0)
- Manage your reagent lots (v6.0)
- Manage your reagent lots
- How to dispose of a lot?
- Risk codes
- How do I manage vendors and sellers?
- How do I print risk and safety data information?
- Import and manage your Reagent & Supplies V5.3 and above
- Manage storage for Reagent & Supplies module
- Manage storage for Reagent & Supplies module (v6.0)
- Manage your lab equipment and follow their maintenance (v5.4 & below)
- GHS Hazard Pictograms, Mandatory Safety Signs and the NFPA Hazard Rating System
- Show all articles ( 1 ) Collapse Articles
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- Articles coming soon
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- Articles coming soon
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- How do I create alerts for chemical and equipment?
- How to activate and set different types of Equipment alerts? (v6.0)
- How to activate and set different types of Equipment alerts? (v5.4 and below)
- How to add a new category and record in equipment module? (v6.0)
- How to add a new category and record in equipment module? (v5.4 and below)
- How to add control chart for calibration maintenance of equipment?
- How to add maintenance and activate alert for a equipment (v6.0)
- How to add/edit maintenance for equipment (v6.0)
- How to add/edit maintenance for equipment (v5.4 and below)
- How to export equipment maintenance report?
- What are the options in "display maintenance" section of equipment. (v5.4 and below)
- What are the options in "display maintenance" section of equipment. (v6.0)
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- Articles coming soon
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- How to start with LSM?
- LSM Usage Guide – From Job Request to Results Reporting
- Test the LSM API
- Introduction to HL7 and how to use it in LSM
- Insert the LSMremote application in your website
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- 1st step: Create users and requesters
- How to send samples from LabCollector to a LSM job
- How to link a custom module to LSM?
- How to manage case records (patients, animals...) in LSM?
- How to re-order/re-arrange job & sample custom fields in LSM?
- How to manage range in LSM?
- How to restart a job in LSM?
- I’m able to add a new job with no problems but when I try to start it I can’t do it. The following error appears: Error loading XML document: data/bl/bl-job.php. What’s the problem?
- How to accept jobs in LSM?
- How to create & execute a job in LSM?
- How to create version of test in LSM?
- How to import CSV with samples and tests in LSM?
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- 5th step: Result and invoice template
- How to generate Reports in LSM?
- How to create a processing report in LSM?
- How to generate Invoices report template in LSM?
- How to create a Chain Of Custody (CoC) report and use it LSM & LSMRemote?
- How to use text editor to create a report template in LSM?
- Report tags in LSM for result/invoice/CoC/batch templates?
- Correction/Amendement actions in LSM report
- How to print and follow multiple reports/CoC's in LSMRemote?
- Error loading big reports in LabCollector
- Error loading big reports in LSM
- How to configure header & footer in LSM report/CoC/invoices? (from v4.057+)
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- LSMRemote (v6.0) registration, login and other options
- LSMRemote installation steps & Integration into the website ? (v4.0)
- LSMRemote configurable options (v4.0)
- How to configure new fields, submit a job in LSMRemote & view it in LSM?
- How to search in LSMRemote?
- How to create a token for report access for patient/client using LSMRemote?
- How to generate CoC Manifest with integrated labels?
- How to print and follow multiple reports/CoC's in LSMRemote?
- Patient pre-registration configuration and LSMRemote portal connection
- How to do job pre-registration from the LSMRemote portal?
- How to integrate appointments scheduling in LSMRemote?
- How to enable the soap.dll extension in LSMRemote using php file or LabCollector Server Manager (Windows)?
- How to import jobs using LSMRemote?
- How to configure kit and activate it in LSMRemote?
- How to print in bulk the barcodes using LSMRemote?
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- How to create a Book, add an Experiment and a Page?
- What is inside a Book?
- What is inside an Experiment?
- Whats inside ELN Page?
- How do I print from ELN?
- ELN Workflows
- ELN templates
- TIFF Image usage
- How to electronically sign the ELN pages?
- How to add a microplate in ELN Page?
- How to add a reagents/solutions recipe in ELN?
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- ELN - Zoho Spreadsheet Help Guide
- Graph in Flat spreadsheet
- How to change the language of ZOHO excel in ELN?
- How to replicate/import your excel in ELN?
- How to use spreadsheets?
- What is Flat & Zoho Spreadsheet Editor & how to enable it?
- How to use Flat spreadsheet & formulas in it?
- How to make graph in Flat Spreadsheet?
- What can be copy pasted from excel into Flat spreadsheet?
- How make graphs in ELN Spreadsheet?
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- Sample-receiving add-on : Project configuration settings
- How to create & process a package in Sample receiving add-on?
- How to perform pooling in sample receiving add on?
- How to process plates in sample receiving add-on?
- How to view samples created in sample receiving add-on into a module?
- How to add samples created in sample receiving into Workflow add-on?
- How to connect and send samples from 'sample receiving' to do tests in 'LSM'?
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- Articles coming soon
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- How to download and Install File connector v2.2? (Labcollector v6.0 )
- How to install Fileconnector in Mac OS? (Labcollector v6.0 )
- Editing a file using File Connector
- How to use a specific software to open certain types of files in fileconnector? (Labcollector v6.0 )
- How to use Fileconnector in Mac OS?
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- How to setup and configure Scan Server with LabCollector?
- Samples batch tool (Rack scanner)
- The rack barcode on top or as third element in lines?
- How to open CSV in UTF8 in Excel?
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- How to configure printer with LabCollector?
- How to connect USB printer to LabCollector?
- Compatible Label printers
- Label network printers and roll types
- Barcode label generation and printing
- How do I print barcode labels?
- How do I print box maps?
- How do I print records?
- How do I print risk and safety data information?
- How do I print storage records
- How to print labels on HTTPS environment?
- How to best configure your PDA N5000 for LabCollector use
- How can I configure my barcode scanner AGB-SC1 CCD?
- How can I configure my barcode scanner HR200C ?
- How do I configure FluidX to support ScanServer?
- Barcode Printer Connection Time Out
- AGB-W8X Manual for barcode scanning
- How to set up your Printers & Labels?
- Show all articles ( 3 ) Collapse Articles
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- How to set up storage in LabCollector?
- How to create boxes/drawers/racks in storage equipment?
- How to create box models for storage?
- How to replicate and duplicate boxes in storage?
- How to store and manage straws? (EN/FR)
- How Do I Add Samples to a Specific Freezer, Shelf or Other Part of the Storage System?
- How do I get out samples from a specific freezer?
- Manage storage for Reagent & Supplies module
- How to organize Storage Browser?
- How do I print box maps?
- How do I print storage records
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- What is in the Compliancy Pack?
- How do I use a Read-only field?
- What are the FDA requirements for software to comply with GxP guidelines?
- FDA CFR21 part 11 product checklist
- ISO 17025 compliancy requirements
- How do you use versioning? v5.31 and below
- How do you use versioning? v5.4 and above
- Should I lock, archive or delete records?
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- How to configure Apache to work with Office 2007 and higher?
- How to speed up your LabCollector? (EN/FR)
- PHP extensions needed
- Speed your local network
- TIFF Image usage
- Time stamp in the records showing incorrect time.
- How to use OAuth 2.0? (Microsoft & Gmail Configuration)
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- LabCollector General setup
- LabCollector General setup - v5.4
- LabCollector General Setup 5.2
- LabCollector General setup-v6.0
- Login Options & php requirements for LDAP/SSO
- LabCollector General setup v6.11, what's new ?
- How to set up your LabCollector's general settings, logo & modules' names?
- How to configure your Proxy, Task Scheduler and Email options?
- How to configure your module search & form options?
- How to configure your Homepage external links?
- How to set up your News Feed?
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- Error loading big reports in LabCollector
- Fields with scroll bar don't work with Safari, what can I do?
- I can't manage to view box scheme in Safari, why?
- I get the error: "The program can't start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem" when installing or updating LabCollector for Windows
- Issue in upload file: look at your PHP configuration
- Module search fails with 404 error or request too long
- When I want to import large files, nothing happens?
- Why do I have the error “MySQL server has gone away” on file upload?
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- Client area tutorial - NEW!
- How to create tubes with storage and mark their usage? (v6.0)
- How to upload/import data in plasmid & sequence modules?
- LabCollector General setup-v6.0
- Purchase order management – A to Z (v 6.0+)
- SMS alert setup in Data logger
- Different tools/options in Plasmid Map Editor?
- How to use Plasmid Map Editor?
- LabCollector General setup v6.11, what's new ?
PHP extensions needed
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For custom installation and particularly on Linux,
be aware that you need to have these PHP extensions installed on your server:
php-mysql (up to PHP5.6.x)
php-mysqli (from PHP7.x)
php-pdo
php-xml
php-gd
php-mbstring
php_curl
php_openssl
php-mcrypt (up to PHP5.6.x)
php-zip
