How to provide activation key to get license? - LabCollector

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How to provide activation key to get license?

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SUMMARY:

If you need AgileBio’s assistance, in having a new license, for either LabCollector or any add-on, then you can either do it directly from your client area or you can request AgileBio for assistance.

  • *NOTE: Please if you are already a client then raise a ticket from our ticket portal for the issue for faster and better support.

1. Activation key for LabCollector

2. Activation key for Add-ons

1. Activation key for LabCollector

  • In order to copy the activation key for LabCollector, you need to need to go to ADMIN -> LICENSE
  • You need to copy the activation key and paste it in your email.
  • 1. Click on the copy sign under the Activation key, and paste it in the email and send it to AgileBio email.
    *NOTE: Please dont send screenshot, as it is difficult and time consuming to type the entire activation key.
  • 2. When AgileBio sends you the License you can copy it and paste it here.
  • 3. Once done you need to save the license.

 

 

  • Your LabCollector now must be updated with the good license.
  • If it is an upgrade for a new version of LabCollector license, then you will be able to see the LabCollector version change.

  • If you still dont see a version change in LabCollector, then logout and login back again.

2. Activation key for Add-ons

  • If you to upgrade your license for the add-ons, with the help of AgileBio, then you need to copy the activation key of the add-ons and send it to AgileBio email.
  • All add-ons will have the license in their settings or admin setup.
  • For example you need to go, LSM add-on, ADMIN -> LICENSE -> SETUP
  • 1. Click on the copy sign under the Activation key, and paste it in the email and send it to AgileBio email.
    *NOTE: Please dont send screenshot, as it is difficult and time consuming to type the entire activation key.
  • 2. When AgileBio sends you the License you can copy it and paste it here.
  • 3. Once done you need to save the license.

 

 

  • Your LabCollector now must be updated with the good license.
  • If it is an upgrade for a new version of LabCollector license, then you will be able to see the LabCollector version change.
  • If you still dont see a version change in LabCollector, then logout and login back again.

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