How to set up your News Feed?

LabCollector offers various set-up options. It is ready-to-use (insofar as is possible), its configuration can be easily managed by the super-admin in order to meet your specific laboratory requirements. In the following Knowledge Base, we will show you how to … Continued

How to configure your Homepage external links?

LabCollector offers various set-up options. It is ready-to-use (insofar as is possible), its configuration can be easily managed by the super-admin in order to meet your specific laboratory requirements. In the following Knowledge Base, we will show you how to … Continued

How to configure your module search & form options?

LabCollector offers various set-up options. It is ready-to-use (insofar as is possible), its configuration can be easily managed by the super-admin in order to meet your specific laboratory requirements. In the following Knowledge Base, we will show you how to … Continued

Login Options & php requirements for LDAP/SSO

SUMMARY: LabCollector will provide you with different options to login and also allow you to configure the LDAP/AD and Single Sign-On (SSO) authentication function. Follow the below steps for login options: Log in options for LDAP/AD/SSO PHP requirement for SSO … Continued

LabCollector General setup-v6.0

SUMMARY: The LabCollector offers various set-up options. It is read-to-use  (insofar as is possible) configuration that can be easily managed by the super-admin according to your lab requirements. You can easily define several set-ups in ADMIN -> OTHER -> SETUP:- … Continued

When I want to import large files, nothing happens?

In order to import long lists of fields (in mass record updater for example), you have to change settings of PHP in PHP.INI (using the Windows Manager, go to Settings > Configure servers > PHP or go to \AgileBio\LabCollector\conf). The … Continued

Time stamp in the records showing incorrect time.

  If you are locally hosted, In your LabCollector Server Manager, go to Settings>Configure Server>PHP. For Linux or MAC installation, please report to php.ini file. It will open a php.ini file. Search for date.timezone in that file and please refer … Continued

TIFF Image usage

  TIFF image support in LabCollector ELN and photobank requires configuration. This will require temporarily stopping the server and all use of LabCollector while performing this configuration.   If you are hosted with AgileBio, simply request to have the appropriate image utility … Continued

Speed your local network

  If you use LabCollector on a local network, we recommend modifying the “hosts” file. The hosts file is located in a few different places depending on your operating system: Windows 95/98 : c:\windows\ Windows NT/2000 : c:\winnt\system32\drivers\etc\ Windows XP/Vista/7/8 … Continued

Preventing data loss with hardware failure

  You can simply perform regular backups. Hardware security can be established in an easy way using a RAID system. The basic RAID1 level is cheap and efficient. It is also called mirroring. You need two identical hard drives (IDE, … Continued

PHP extensions needed

For custom installation and particularly on Linux, be aware that you need to have these PHP extensions installed on your server: php-mysql (up to PHP5.6.x) php-mysqli (from PHP7.x) php-pdo php-xml php-gd php-mbstring php_curl php_openssl php-mcrypt (up to PHP5.6.x) php-zip  

Issue in upload file: look at your PHP configuration

In php.ini file (using the Windows Manager, go to Settings > Configure servers > PHP), some functions can be modified to fit your needs. Don’t forget to reboot the servers to validate the modifications. Here are some example: ; Maximum … Continued

I get the error: “The program can’t start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem” when installing or updating LabCollector for Windows

Can you please download here https://www.microsoft.com/en-us/download/details.aspx?id=30679 the Visual C++ Redistributable Packages. It seems that it’s missing from your computer. Choose the version 32 bit (VSU4\vcredist_x86.exe) instead of 64 bit (VSU4\vcredist_x64.exe) version. You should not need to reinstall LabCollector, just reboot … Continued

I can’t manage to view box scheme in Safari, why?

Box scheme opens as a pop-up so your internet browser needs to accept it. For that, you need to configure your safari browser to allow pop-ups. Drop down the Safari menu and choose ‘Preferences‘. Select ‘Security‘ tab and uncheck ‘Block … Continued

How to speed up your LabCollector? (EN/FR)

Since 5.2 version, you can optimize your LabCollector database to make searches quicker by following this tutorial. Go to ADMIN > Setup > General settings […]. In the section Database, check the box Yes, create Index’s in order to optimize … Continued

How to configure Apache to work with Office 2007 and higher?

Or Why does LabCollector open Office 2007 files as ZIP files? Perform the following steps: STOP LabCollector Servers Add these lines to mime.types file located in the folder /LabCollector/Apache/conf application/msword docx application/vnd.ms-excel xlsx application/vnd.ms-powerpoint pptx    3. START LabCollector server … Continued

Error loading big reports in LabCollector

Error opening pdf reports in LabCollector: exception ‘Mpdf\MpdfException’ with message ‘The HTML code size is larger than pcre.backtrack_limit 1000000. You should use WriteHTML() with smaller string lengths. The PHP function preg_replace() has a maximum string length it will parse (by … Continued

How to setup digital signatures on the LabCollector ELN

First, you need to have a license ELN + signature. First, activate OpenSSL and Curl on your PHP preferences: – Windows: open LabCollector Manager, in Settings > Configure Servers > PHP, edit PHP.INI and uncomment (by deleting the leading semi-colon … Continued

Risk codes

To help you to import Risk & Safety data. Please see this KB for more information on importing data. NFPA 704 Classification 1. Special notice Code Description ACID Acid ALK Alkaline BIO Biological Hazard COR Corrosive CRYO Cryogenic OX Oxidizer … Continued

Reagent & supplies preferences

The Reagents & Supplies preferences can be found by going to Admin > Preferences > Reagents & Supplies. This preferences page has the following settings: General settings: 1. Reagent categories 2. Packaging sizes 3. Batch/Lots: Units of measurement 6. Storage … Continued

LabCollector General Setup 5.2

Only accessible to super-administrator LabCollector system comes with as much as possible ready-to-use environment, but some setup and configurations are needed to adapt it to your lab scheme. From the setup page, located on Admin > Other > Setup, define … Continued

LabCollector General setup – v5.4

The Setup Menu is only accessible by the super-administrator The LabCollector system comes with a ready-to-use environment (insofar as is possible), but some setup and configurations are needed to adapt it to your lab scheme. From the setup page, located … Continued

LabCollector General setup

Only accessible to super-administrator LabCollector system comes with as much as possible ready-to-use environment, but some setup and configurations are needed to adapt it to your lab scheme. From the setup page, located on Admin > Other > Setup, define … Continued