I’m able to add a new job with no problems but when I try to start it I can’t do it. The following error appears: Error loading XML document: data/bl/bl-job.php. What’s the problem? - LabCollector

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That error is usually caused by a slow performance and timeout.
If you use LabCollector on a local network, we recommend modifying the “hosts” file.

The hosts file is located in a few different places depending on your operating system:

  • Windows XP/Vista/7/8: c:\windows\system32\drivers\etc
  • Linux: /etc/hosts
  • Mac OS X: /etc/hosts

Copy and paste this (replace computer name by yours): COMPUTER NAME

Save the modifications

In some case (Windows), to edit the hosts file you need to change the permissions:

  • Right click the hosts file and select “Properties”
  • Click the security tab
  • Highlight your user account in the list
  • Press the edit button
  • Select (place a check in) Full control
  • Press ok in the various dialogue boxes to confirm changes