How to use the LabCollector Server Manager? - LabCollector

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LabCollector Server Manager provides an easy access to configuration file and control over server status and a backup engine.

To install and use LabCollector Server Manager:

1. Installation

2. Installation & Update of LabCollector Server Manager

  • A. First Login
  • B. Update your LabCollector using LabCollector Server Manager

3. Settings of LabCollector server manager

4. How to install windows root certificate

1. Installation

  • LabCollector Server Manager is installed using the Setup wizard (On Win7, Win8, Win10, Win11 / Windows Server 2003, 2008, 2012, 2016 or 2019 and up) or manually on any OS (Windows, Unix, Linux, MacOS X, etc.).
  • For help on manual installations read the included manuals or contact us ( Support-Ticket).

2. Installation & Update of LabCollector Server Manager

A. First Login

  • Once installed, LabCollector server can be started with the manager, by clicking on the Start All button.
  • Then, keep the manager running by minimizing it or close it, servers will still be running.
  • LabCollector runs on one computer (being the server once LabCollector is installed) by using Apache web server, PHP scripting language and MySQL database server. All is installed at once by the Setup wizard (LabCollector_Setup2.exe).
  • If necessary, you can stop/start web and database servers by clicking on the green boxes separately
  • You can use LabCollector by clicking on the Open button in front of each instance or the Open LabCollector button or by opening your Internet browser and call on the same computer where LabCollector is installed:
    http://localhost or
  • All computers of your lab local network can access to LabCollector using a recent Internet browser (IE, Firefox, Chrome, Opera) calling:
    http://computer_name or http://computer_IP
    Where computer_name or computer_IP refer to the computer (now being the server) where LabCollector have been installed.
Note that you may need to check and edit your firewall settings to allow/grant LabCollector access. LabCollector will run as a service in the background so there is no need to keep the manager window open. You can even logoff from your windows user account and still other users will be able to enter LabCollector.
  • When logging into the program for the first time, you must enter “ admin” for the User Name and Password. You may use this default User Name for future logins on super-administrator session, or you may configure individual User Names and Passwords for each user.

Be Careful note
For security reasons, it’s advised to change password during your first LabCollector use.
  • Then you can use LabCollector normally!
    *Remember below is a example image, you will see LabCollector with the modules you have and add-ins that you have purchased.


B. Update your LabCollector using LabCollector Server Manager

If you are updating ensure that you have the most recent backup of your LabCollector before proceeding.
  • When a new version of LabCollector is available, the Download button becomes green indicating the new version number
    (1) Just download the new version, then the Update button on the same line of your instance becomes active.
    (2) Click on this button and finish the update.
  • Once your internet browser open on LabCollector, you may need to call upgrade.php: http://computer_name/instance_name/upgrade.php.
  • If you were already on a fully upgraded version 5.1x, you don’t need to run this upgrade.

3. Settings of LabCollector server manager

A & B. Log Files and Configure servers

  • Under Settings menu, you can access to Apache errors, Apache access, MySQL errors and Backups Log.
  • You can also access to the different configuration files for PHP, MySQL, Apache, Apache SSL and view PHP_info.
  • NEW! High Availability is the ability of a system to operate continuously without failing for a designated period of time.
    *Please read the KB on how to replicate database using server manager.

C. Laboratory deployment

  • This section allows you to manage your different instances (you may need to purchase an upgrade option). You can create and duplicate instances, rename and delete existing instances provided that database server is stop.

D & E. Automatic backups and recover instance

  • Using the Server Manager, you can configure automatic backups. First, choose a folder directory.
  • If you want to copy this folder on another server, fill also the FTP settings.
  • After, you have the choice between short-term and long-term backups. In both, just fill the form and validate.
  • To recover a backup, just go on the settings Recover Instances, then choose the backup file (.zip). if you have more than one instance, a select list will help you to find the one to recover. Then, click on Recover button.

F. Windows Service reinstallation

  • If you have Web Server or Apache start problems for example please use this function to troubleshoot Windows services.
  • Just click in settings menu on Windows Service Reinstallation, and then accept to reinstall the service.

H. MySQL repair

  • If the manager failed to connect to MySQL server or Database server, use this function to correctly restart this server.
  • The action is the same than the one describe in the KB-Failed to connect mySQL server.

4. How to install windows root certificate

  • If you need to install the root CA (certificate authorities) certificate (self-signed) for the client computers.
  • Client computer can be the one other than the computer when LabCollector or scan server utility is installed (Main computer or server).
  • When these other computer want to access LabCollector or scan server utility then they need to install windows root certificate in these client computer.
  • On client computer you can install root certificates.
  • Root certificates are public key certificates that help your browser determine whether communication with a website is genuine and is based upon whether the issuing authority is trusted and if the digital certificate remains valid.
  • If a digital certificate is not from a trusted authority, you’ll get an error message along the lines of “There is a problem with this website’s security certificate” and the browser might block communication with the website.
  • Please follow the knowledge Base on how to install root certificate.