-
- How does a module generally look like?
- How does LabCollector interface look like?
- How to set up storage in LabCollector?
- How to start with Antibodies module?
- How to start with Chemical structures module?
- How to start with Document module?
- How to start with Electronic Lab Notebook (ELN)?
- How to start with Equipment module?
- How to start with Plasmids module?
- How to start with Primers module?
- How to start with Reagent & Supplies module?
- How to start with Sample module?
- How to start with Sequences module?
- How to start with Strains & Cells module?
- What are fields in LabCollector?
- What are records in LabCollector & how to create them?
- How to install an Add-on?
- Show all articles ( 2 ) Collapse Articles
-
- How to use LabCollector for COVID-19 testing?
- LSMRemote installation steps & Integration into the website ? (v4.0)
- How to configure new fields, submit a job in LSMRemote & view it in LSM?
- LSMRemote configurable options (v4.0)
- How to create a token for report access for patient/client using LSMRemote?
- How to create a Chain Of Custody (CoC) report and use it LSM & LSMRemote?
- How do you create a custom field?
- Can I add a custom module to fit my specific needs?
- Custom field types
- What are fields in LabCollector?
- How to start with LSM?
- How to use text editor to create a report template in LSM?
- Dynamic fields in LSM for result/invoice/CoC/batch report templates?
- How to perform pooling in sample receiving add on?
- How to view samples created in sample receiving add-on into a module?
- How to process plates in sample receiving add-on?
- How to create & process a package in Sample receiving add-on?
- How to connect and send samples from 'sample receiving' to do tests in 'LSM'?
- How to send token and released result report SMS notification using Twilio?
- How to generate Invoices report template in LSM?
- How to generate CoC Manifest with integrated labels?
- Show all articles ( 6 ) Collapse Articles
-
-
- Articles coming soon
-
- How do I create alerts for chemical and equipment?
- How do I create alerts with lots? (v6.0)
- How do I manage vendors and sellers?
- How do I print risk and safety data information?
- How to do lot disposal
- Import and manage your Reagent & Supplies V5.3 and above
- Manage storage for Reagent & Supplies module
- Manage storage for Reagent & Supplies module (v6.0)
- Manage your reagent lots
- Manage your reagent lots (v6.0)
- Reagent & supplies preferences
- Risk codes
- How to start with Reagent & Supplies module?
-
- Articles coming soon
-
- Articles coming soon
-
- How do I create alerts for chemical and equipment?
- How to activate and set different types of Equipment alerts? (v5.4 and below)
- How to activate and set different types of Equipment alerts? (v6.0)
- How to add a new category and record in equipment module? (v5.4 and below)
- How to add a new category and record in equipment module? (v6.0)
- How to add control chart for calibration maintenance of equipment?
- How to add maintenance and activate alert for a equipment (v6.0)
- How to add/edit maintenance for equipment (v5.4 and below)
- How to add/edit maintenance for equipment (v6.0)
- How to export equipment maintenance report?
- What are the options in "display maintenance" section of equipment. (v5.4 and below)
- What are the options in "display maintenance" section of equipment. (v6.0)
-
- Articles coming soon
-
-
-
- How to manage case records (patients, animals...) in LSM?
- How to re-order/re-arrange job & sample custom fields in LSM?
- How to manage range in LSM?
- How to restart a job in LSM?
- I’m able to add a new job with no problems but when I try to start it I can’t do it. The following error appears: Error loading XML document: data/bl/bl-job.php. What’s the problem?
- How to send samples from LabCollector to a LSM job
- 1st step: Create users and requesters
- How to link a custom module to LSM?
-
- Dynamic fields in LSM for result/invoice/CoC/batch report templates?
- How to generate Reports in LSM?
- 5th step: Result and invoice template
- How to generate Invoices report template in LSM?
- Error loading big reports in LabCollector
- Error loading big reports in LSM
- How to use text editor to create a report template in LSM?
- How to create a Chain Of Custody (CoC) report and use it LSM & LSMRemote?
- Correction/Amendement actions in LSM report
- How to create a processing report in LSM?
- How to print and follow multiple reports/CoC's in LSMRemote?
-
- How to configure new fields, submit a job in LSMRemote & view it in LSM?
- LSMRemote (v6.0) registration, login and other options
- LSMRemote configurable options (v4.0)
- LSMRemote installation steps & Integration into the website ? (v4.0)
- How to create a token for report access for patient/client using LSMRemote?
- Patient pre-registration configuration and LSMRemote portal connection
- How to enable the soap.dll extension using php file or LabCollector Server Manager (Windows)?
- How to print and follow multiple reports/CoC's in LSMRemote?
- How to do job pre-registration from the LSMRemote portal?
- How to generate CoC Manifest with integrated labels?
- How to search in LSMRemote?
-
- Articles coming soon
-
-
-
- ELN - Zoho Spreadsheet Help Guide
- Graph in Flat spreadsheet
- How to change the language of ZOHO excel in ELN?
- How to replicate/import your excel in ELN?
- How to use spreadsheets?
- What is Flat & Zoho Spreadsheet Editor & how to enable it?
- How to use Flat spreadsheet & formulas in it?
- How to make graph in Flat Spreadsheet?
- What can be copy pasted from excel into Flat spreadsheet?
-
- Articles coming soon
-
- Articles coming soon
-
- Articles coming soon
-
- How to add samples created in sample receiving into Workflow add-on?
- How to connect and send samples from 'sample receiving' to do tests in 'LSM'?
- How to create & process a package in Sample receiving add-on?
- How to process plates in sample receiving add-on?
- How to view samples created in sample receiving add-on into a module?
- Sample-receiving add-on : Project configuration settings
- How to perform pooling in sample receiving add on?
-
- Articles coming soon
-
-
- Can I see/list all records in a module?
- Can I use LabCollector on a single computer? Can I install it on a web server?
- Client area tutorial
- Client area tutorial - NEW!
- Do I need to purchase all modules? Can I use only the primers module?
- How do I install LabCollector? Where can I find the install.exe file?
- How do I obtain my license?
- How do I print records?
- How do I search in LabCollector
- How does the remotely hosted version work?
- How to add panels to LabColletor v6.0?
- How to create and set alerts for tubes? (v6.0)
- How to create tubes with storage and mark their usage? (v6.0)
- Icons meaning (EN/FR)
- Icons meaning (EN/FR) V.6.0
- If I purchase ONE license, do I need to purchase additional licenses for other computers in my lab network?
- LabCollector support
- System Requirements - Hosted options (FR/ENG)
- What are the FDA requirements for software to comply with GxP guidelines?
- What is LabCollector?
- Label network printers and roll types
- Show all articles ( 6 ) Collapse Articles
-
-
- Can I add a custom module to fit my specific needs?
- Custom field types
- Custom field: Field category option version 5.2x
- Custom fields: Tab Analysis option
- How do I customize record options?
- How do I use a Read-only field?
- How do you create a custom field?
- How do you create a custom field? For version 5.2 onwards
- What can I do with the default fields?
-
- How do I format the date value as yyyy-mm-dd or yy-mm-dd to import?
- How to delimit data csv for data import?
- How to solve errors while importing data
- Import and manage your Reagent & Supplies V5.3 and above
- Import your data (5.3 version and above)
- Import your data (v6.0)
- Import your samples and associated storage in 3 steps
- Importer ma BDD EndNote dans LabCollector (FR)
- What is a CSV file?
- What are the default fields values while importing data? v6.0
-
- How do you use versioning? v5.31 and below
- How do you use versioning? v5.4 and above
- How to manage users (v5.31 and below)
- How to manage users (v5.4 and above)
- How to use AD or LDAP for login authentication?
- What are group policies and how to use them?
- What are group policies and how to use them? v5.4 and above
- What are group policies and how to use them? v6.0
- What are user level permissions?
-
-
-
-
- How Do I Add Samples to a Specific Freezer, Shelf or Other Part of the Storage System?
- How do I get out samples from a specific freezer?
- How do I print box maps?
- How do I print storage records
- How to create box models for storage?
- How to create boxes/drawers/racks in storage equipment?
- How to replicate and duplicate boxes in storage?
- How to set up storage in LabCollector?
- How to store and manage straws? (EN/FR)
- Manage storage for Reagent & Supplies module
- How to organize Storage Browser?
-
- Barcode label generation and printing
- Barcode Printer Connection Time Out
- Compatible Label printers
- How can I configure my barcode scanner AGB-SC1 CCD?
- How can I configure my barcode scanner HR200C ?
- How do I configure FluidX to support ScanServer?
- How do I print barcode labels?
- How do I print box maps?
- How do I print records?
- How do I print risk and safety data information?
- How do I print storage records
- How to best configure your PDA N5000 for LabCollector use
- How to connect USB printer to LabCollector?
- How to print labels on HTTPS environment?
- How to configure printer with LabCollector?
- Label network printers and roll types
- Show all articles ( 1 ) Collapse Articles
-
- FDA CFR21 part 11 product checklist
- How do I use a Read-only field?
- How do you use versioning? v5.31 and below
- How do you use versioning? v5.4 and above
- ISO 17025 compliancy requirements
- Should I lock, archive or delete records?
- What are the FDA requirements for software to comply with GxP guidelines?
- What is in the Compliancy Pack?
-
-
-
- Apache Server/Web server doesn't run on Windows 10
- Clean the apache log manually to improve the speed.
- Clean the logs manually to improve the speed.
- ERROR in log: AH00052: child pid 3461 exit signal Segmentation fault (11)
- ERROR: Warning: mysql_connect(): Client does not support authentication protocol requested by server (…)
- How to make Java applets work again after upgrading to Java 7U51+?
- How to restore overwritten documents
- I have the message "Failed to connect to mySQL server. No Database found for this lab account". What can I do?
- My LabCollector or Add-on is very slow. Why and how to fix it?
- Unknown column “auto_name_mode” in “field list”: The error is occurring when I want to adjust existing records, make new records or import data. What can I do?
- URL issue
- When I add records or any values I have this message: "incorrect integer value: for column 'count' at row 1"
- Can the database be separated from the system on which labcollector is installed?
- Clean the apache log manually to improve the speed.
- Give access to LabCollector to collaborators outside your network
- How can I connect to LabCollector from another computer?
- How do I install Add-on modules?
- I have problems installing PHP and/or MySQL. Is there an alternative?
- Mysql Server memory usage optimization
- PHP extensions needed
- Rack scanners installation and connection with ScanServer
- System Requirements - Hosted options (FR/ENG)
- What are PHP and MySQL? Do I need to have PHP & MySQL?
-
-
- Error loading big reports in LabCollector
- Fields with scroll bar don't work with Safari, what can I do?
- I can't manage to view box scheme in Safari, why?
- I get the error: "The program can't start because MSVCR110.dll is missing from your computer. Try reinstalling the program to fix this problem" when installing or updating LabCollector for Windows
- Issue in upload file: look at your PHP configuration
- Module search fails with 404 error or request too long
- When I want to import large files, nothing happens?
- Why do I have the error “MySQL server has gone away” on file upload?
-
-
-
- Articles coming soon
-
-
- Editing a file using File Connector
- How to download and Install File connector v2.2? (Labcollector v6.0 )
- How to install Fileconnector in Mac OS? (Labcollector v6.0 )
- How to use a specific software to open certain types of files in fileconnector? (Labcollector v6.0 )
- How to use Fileconnector in Mac OS?
-
How to send token and released result report SMS notification using Twilio?
You are here:
← All Topics
SUMMARY:
For test labs that receive a request to perform tests (jobs) on a sample from a requester (clinic, hospital, etc), our Lab Service Management (LSM) add-on is the best option. LSM has a new Configuration to receive a notification by SMS for:
- The Token (used to access the report)
- The release of the report (link to open the report when it is released)
1. Signup & Configuration with Twilio
2. Integration of Twilio in LabCollector
3. Receiving SMS notification
1. Signup & Configuration with Twilio
- The registration will be done by the lab who uses LabCollector. They can register themselves on Twilio pro account where their patients can take advantage of the SMS service when their result reports are released.
- In order to use this new feature, you must create an account on Twilio, please see the step below:
- Connect to this link: https://www.twilio.com/login
- Choose the Sign up option.
- Fill the necessary fields (First Name, Last Name, Email, Password) to register
- You will receive a verification Email to confirm your Email
- Once you verify you account you can login on Twilio home page with your Email and Password.
- You need to follow few steps to secure your account
- Step 1:Enter a mobile phone you would like to use for SMS verification
- Step 2: Enter the verification code that you received on your mobile phone
- Choose SMS for the question “
- Fill the other fields according to your use.
- Click on Get started with Twilio
- To use SMS service, you will need a phone number from Twilio, On Twilio Dashboard page, click on Get a trial phone number.
- On Twilio Dashboard page you will have 3 parameters to activate your account on LC:
- 1. Account SID
- 2. Token
- 3. Phone Number
2. Integration of Twilio in LabCollector
- To receive SMS From LSM, you need to activate your Twilio account on LabCollector.
- GO TO ADMIN -> SETUP -> INTEGRATIONS
- The 3 things that you acquired in section 1 above, you need to enter them like below option.
-
- 1. Account SID
- 2. Account Token
- 3. Phone number
- To test the integration, you need to click on the “Test” button, which will ask you to add your number to receive a Test message from LabCollector on your mobile phone.
*Note: Add the phone number, along with the country code.
- Once you add your number, you will receive a message from Twilio like below.
3. Receiving SMS notification
- Once the LabCollector is configured with Twilio, the LSM will automatically send the patients in each job, the SMS to notify them about the token and about the released result.
NoteThe results will be send to phone number, that the patients have entered during the patient pre-registration.
This phone number will be present in custom Patients module inside LabCollector in a custom field called phone number.
* IMPORTANT Please remember to add phone number along with the country code. - For this you need to GO TO LSM -> ADMIN -> SETUP -> CASE RECORDS & select the phone number field (the fields will be of the attached module, in the below image its a custom patient module).
*The phone number is a custom field with the field type “field” - You can choose to tick mark the checkbox, if you want to send a token when job is created and notify when results are release. Do not forget to save.
- In the LSM when you create a job, related to a patient and his/her samples, the patient will receive an SMS like below.
- When the job is finshed and results are released, the patient will receive a message with a link to see the results.
- In the case the patient looses the token or the result released SMS, then the SMS can be send using the LSM, like below. (follow the steps like below).
- Go to LSM->JOB->JOB LIST->FILTER BY FINISHED JOB->SELECT THE JOB->CASE RECORDS
Related topics:
- Read our KB to know how to create CoC report
- Please check our KB to how to use LSM.
- Please read this KB to see the description for each option in text editor for LSM report template.
- Please read the KB to know more about how to create invoice report LSM add-on.
- Please read the KB to see how to create report for test in LSM add-on.
- See our KB on how to create a test.
- Read our manual on LSM.
- Check our KB on LSM usage guide from jobs to reports creation.
- Please read our KB on how to create a CoC by submitting the order from LSMRemote.