Privacy Policy
AgileBio and LabCollector Privacy Policy
Our Commitment to Privacy
At AgileBio, we respect your privacy and are committed to protecting your personal data. We do not sell or rent your information to third parties for their marketing purposes without your explicit consent.
This Privacy Policy explains what information we collect, how it is used, stored, and protected when using our services. By using our services, you agree to the practices described here. If you do not agree, please do not use our services.
Information We Collect
We collect two main types of data:
-
User-Provided Information:
-
Username and password needed to log in and use our services
-
Optional contact details or other data provided via forms or communication
-
-
Usage and Technical Data:
-
IP address, browser or device details, pages visited, and links clicked
-
Cookies may be used to support navigation and basic usage tracking
-
We do not actively collect additional personal information beyond what is needed to access and use LabCollector.
How We Use Your Information
The data you provide is used for the following purposes:
-
To authenticate your access to LabCollector
-
To operate and maintain service functionality
-
To personalize user experience and provide support
-
Occasionally, to send service-related notices
We do not use your data for marketing or analytics purposes without explicit permission.
Data Sharing and International Transfer
We do not sell, rent, or share your personal information with any third parties.
-
All data accessed through the LabCollector app remains within your own LabCollector instance, stored locally or on your designated server
-
The app does not transmit data to AgileBio or any external service
-
No third-party integrations or external servers are involved in handling your data
Data Storage Location:
All data is stored on the server associated with the LabCollector instance you connect to. This server is typically located in the same continent or region as your organization.
Legal Compliance and Law Enforcement
We cooperate with law enforcement and third parties to enforce laws, protect intellectual property, and prevent fraud.
In response to a verified request related to a criminal investigation or unlawful activity, we may disclose your email address, login history, fraud complaints, and service usage, with or without a subpoena.
We will not share your personal information with authorities unless:
-
Required by a subpoena, court order, or similar legal procedure
-
We believe in good faith that disclosure is necessary to protect rights, prevent harm, or report suspected criminal activity
We may share data with trusted service providers, such as hosting, payment, or customer support partners, only when necessary to deliver services and under strict confidentiality.
How We Protect Your Information
We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction.
-
LabCollector supports both HTTPS and HTTP. HTTPS connections are encrypted with SSL
-
No personal information is shared externally without your consent
-
Although we take every precaution, no transmission over the internet is completely secure
If your credentials are compromised, change your password immediately. If you are unable to do so, contact us here. AgileBio is not liable for any loss resulting from failure to secure your account.
Your Rights
You have the right to:
-
Access, correct, update, or delete the personal information you provide
-
Object to or restrict how we process your data
-
Manage your data through the app’s settings
-
Contact us for assistance or questions about your rights
You can reach out to us here.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and take effect immediately. Continued use of our services after any update means you accept the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us here.