Privacy Policy

Effective Date: April 19, 2023 / Last Updated: [December 19 2024]

AgileBio and LabCollector Privacy Policy

Our Commitment to Privacy

At AgileBio, we prioritize the privacy and protection of your personal data. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it. By using our services, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our services. Information We Collect

We collect the following types of information to provide and improve our services:

Personal Information: We collect information such as your name, email address, username, and password when you use our services.
Usage Data: We may automatically collect information about how you interact with our services, including your IP address, device information, and browsing activity (e.g., pages visited, links clicked).
Cookies: We use cookies to enhance user experience and gather usage data. You can control cookie preferences through your browser settings.

How We Use Your Information

We use the collected data for the following purposes:
To provide, operate, and improve our services.
To communicate with you regarding updates, support, and promotional offers, which you can opt-out of at any time.
To analyze trends and user behavior to improve our service offerings.

Data Sharing and Legal Compliance

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
With Third-Party Service Providers: We may share your information with trusted service providers who assist us in running our services, such as hosting, payment processing, and customer support.
For Legal Compliance: We may disclose your personal information to law enforcement or government authorities when required by law or in response to a valid legal request, such as a subpoena or court order.
To Prevent Fraud: We may share information to prevent fraud, intellectual property infringement, or unlawful activity.

How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
While we strive to protect your data, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
If you suspect any unauthorized access to your account, please change your password immediately.
If you’re unable to change your password, contact us at [email protected].

Your Rights

You have the right to:
Access, update, or delete your personal information.
Request restrictions on how we process your data.
Object to the processing of your personal information.

To exercise any of these rights, please contact us at [email protected]. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and the updated policy will take effect immediately. Continued use of our services after any changes constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

FAQ

How to choose the best LIMS?

Choosing the right LIMS is crucial for improving lab operations. Consider factors like ease of use, customization, sample management, integration capabilities, compliance, security, customer support, and reporting tools. LabCollector LIMS is known for its flexibility, ease of use, strong integration, security features, and reliable support, making it an ideal choice to enhance lab efficiency and data management. (don’t just take our words for it, see what our clients are saying about LabCollector: here)

What does LIMS stand for?

LIMS stands for Laboratory Information Management System. It’s a software that helps labs manage, track, and document their data and processes, making lab work more efficient. LabCollector LIMS offers easy-to-use tools tailored to fit various lab needs, ensuring smooth operations. Read more

What are the advantages of a LIMS?

A LIMS offers several benefits, such as better data management, accurate record-keeping, streamlined workflows, compliance with rules, task automation, and detailed reports for decision-making. LabCollector LIMS enhances these advantages with user-friendly features and support, making lab work easier and more reliable.

How LIMS & ELN work together?

LIMS and Electronic Laboratory Notebook (ELN) work together to improve lab efficiency. LIMS handles data management, sample tracking, and workflow automation, while ELN capture experimental details and research notes. LabCollector LIMS integrates both systems seamlessly, ensuring lab data is well-organized and collaboration is smooth. Read more

How long does it take to implement a LIMS project?

Implementing a LIMS project typically takes several months to a year. Smaller projects might take around 3 to 6 months, while larger ones can extend to 12 months or more. Factors include the complexity of needs, organization size, customization, and resources. With LabCollector, the process is often faster and more efficient, thanks to its user-friendly interface and flexible options.

How do you host a LIMS?

Hosting a LIMS can be done in different ways: On-Premises, Cloud-Based, or Hybrid. Each method offers unique benefits based on lab needs and infrastructure. LabCollector LIMS supports flexible hosting options, ensuring labs can scale securely and access their data efficiently. Read more

How much does a LIMS cost? Is it expensive?

The cost of a LIMS varies widely based on features, customization needs, lab size, and user count. While initial expenses can be significant, a LIMS can save money over time by boosting efficiency and reducing errors. LabCollector offers flexible pricing options, including discounts for academic institutions, making it a cost-effective choice compared to other systems. Read more