LSM is now capable of sending notifications via email or sms to either all users or requester or case records (patients). You can use "Dynamic Fields Pointer" that you can use in the email template, to auto-populate the field values.



1. Access Token: You can either use the default template or create your own custom template. This email will go when a job is created via LSMRemote. The email goes to the case record, who has registered their details along with email during registration. Please read the knowledge-base  KB: LSMRemote pre-registration.

2. Results Notification: Once the job is finished / validated the case record ill receive notification that the results are released and are available on the following link. Please read the knowledge-base  KB: Case record activation and notification settings

3. Send Customer Report: To send email to customer with the report copy or Batch list.

4. Send Customer Bulk Report: To send email sent to requester containing a bulk report (Batch list).

5. Job Acceptance / Rejection: Email sent to requester / job submitter when a job is accepted / rejected.

Additional Info: Require enable this option in Admin 🡪 Setup 🡪 Job Requests

6. Activate User: Email sent to approved users registered through LSMRemote.

Additional Info: Require enable this option in LSMRemote. Please read the knowledge-base  KB: LSMRemote registration of User.

7. Email to All Users: Email sent to users through Admin 🡪 Contacts 🡪 Users 🡪 Mail

8. Email to All Requesters: Email sent to users through Admin 🡪 Contacts 🡪 Requesters 🡪 Mail

9. Email to case records: Email sent to patients through Job > Job List.

Additional Info: It needs configuration in Admin 🡪 Setup🡪 Case Records

10. Retrieve password: Email sent to external users that forgot password to access LSMRemote.

Additional Info: Require enable this option in LSMRemote. Please read the knowledge-base  KB:Configuration of LSMRemote.