Frequently Asked Questions


Click on the category to browse FAQs.
  • Add-ons (3)

    - Custom Field File Upload
    - Sample batch loader
    - Tube sorter
  • Barcode and printer (14)

    - Generating & printing Barcodes NEW!
    - Compatible printers with LabCollector NEW!


    - Barcode
    - Barcode scanner manuals (AGB-SC1 CCD)
    - HR200C

    - Printer
    - Brady
    - Zebra
    - Dymo - NEW - customize your label templates!

    - PDA N5000
  • Data Logger (4)

    - Connection
    - WiFi configuration
  • Day-to-day uses (48)

    - How do I create or edit a record? - General setup
    - How do I create a custom field? - Level permissions
    - How do I delete data? - Manage users
    - Manage your publications (FR)
    - Group policies
    - Icon meaning - Customization
    - AD/LDAP
  • Electronic Lab Notebook (ELN) (9)

    - Note on configuration after installation
    - Digital signature
    - New plugin: Mind the Graph
    - ELN API
  • Installation and system configuration (47)

    - Installation (Windows/Mac/Linux) - Comodo signature
    - Update - Local network
    - System requirements - Restrict access
    - LabCollector Server Manager manual - Win10
    - Apache configuration - JAVA
    - PHP/MySQL
    - Rack scanner installation and connexion with ScanServer
  • Integration & API (8)

    - Integration and Application Programming Interface (API)
    - Public database
    - Lab Service Manager API
    - ELN API
    - LSM API
    - I-Collector
  • Lab Service Management (LSM) (18)

    - Start with LSM
    - Error loading XML document
    - LSMremote
    - LSM & API
  • LabCollector Generality (9)

    - Anything you've ever wanted to know about LabCollector

    - Client Area NEW!
  • Mobile app NEW! (3)

    - TubeScan NEW!
    - LabCollector ListMaker NEW!
    - LabCollector Stock Manager NEW!
    - ELNDocSend (Coming soon)
  • Printing in LabCollector (4)

    -How do I print box maps? NEW!
    -How do I print records? NEW!
    -How do I print risk and safety data information? NEW!
    -How do I print storage records? NEW!
    -How do I print from ELN? NEW!
  • Storage (2)

    - Manage storage
  • Support (5)

    LabCollector support NEW!
    TeamViewer support
  • Tools (3)

    - Internal Blast
    - Plasmid editor
    - Recipe manager
  • Upload files (1)

    Different ways to load a file.

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